24-hour Emergency Tree Service During Hurricane Season
Hurricane Season for Connecticut begins June 1st and runs through November 30th with the peak of the season being mid-August to late October.
As well trained and experienced tree care professionals it is our duty to be first responders when a severe storm hits our service area. That is why we offer 24-hour emergency response during these months.
We are a licensed arborists, members of the Connecticut Tree Protective Association and bring more than 25 years of experience. Get a free estimate today to get started.
Frequently Asked Questions
What counts as a tree emergency?
A tree emergency is any situation where a tree or large limb has fallen, or is about to fall, in a way that threatens people, a structure, a vehicle, or access to your home. Common examples include a tree on a roof or garage, a trunk split down the middle after a storm, a large limb hung up in the canopy over a driveway or play area, a tree blocking the only way in or out of your property, or a tree that has suddenly started leaning with the soil lifting around its base. If you’re unsure whether your situation is an emergency, call us at 860-777-8902 and we’ll help you sort it out.
Does Arbortech offer 24-hour emergency tree service?
Yes. Connecticut’s hurricane season runs from June 1 through November 30, with the most active stretch from mid-August into late October, and we provide 24-hour emergency response throughout that period. Our office staff answers emergency calls at 860-777-8902 and dispatches crews based on the urgency and danger of each situation.
What should I do right after a tree falls on my house?
Safety comes first. Get everyone out of any part of the home where the roof, ceiling, or walls look compromised, and call 911 if anyone is hurt, you smell gas, or wires are involved. Stay away from the tree itself, since fallen trees can shift and branches under tension can spring back without warning. Once everyone is safe, take photos and video of the damage from a distance, file a claim with your insurance company, and then call Arbortech at 860-777-8902. Please don’t try to cut or move the tree yourself; storm-damaged trees are among the most dangerous jobs in tree care.
What if a tree is touching a power line?
Treat every downed or tree-entangled wire as live, stay well away, and keep kids and pets back. Call 911 and report it to your utility right away: Eversource at 800-286-2000, or United Illuminating at 800-722-5584 if you’re in UI territory. Only utility crews can de-energize the line. Once the utility has made the area safe, Arbortech can remove the tree and limbs from your property, and we coordinate with Eversource on downed-line situations so the work happens in the right order.
How quickly can Arbortech respond after a storm?
Response time depends on the storm’s size and how many calls come in at once. After a major event, we prioritize customers by emergency level and how compromised their property’s safety is, so a tree through a roof or blocking emergency access comes before a limb down in the backyard. Calling us as early as possible gets you into the queue, and our office will give you an honest estimate of when a crew can be there.
Will my homeowners insurance cover emergency tree removal?
Often, yes, but it depends on your policy and on what the tree hit. Homeowners policies generally cover damage when a tree falls because of a covered peril, like wind or lightning, and lands on your house or another insured structure. A tree that falls without hitting anything insured is usually not covered. We work directly with you and your insurance company, and for coverage questions, the Connecticut Insurance Department’s consumer helpline is 860-297-3900.
My neighbor’s tree fell on my property. Who pays?
In most cases, your homeowners policy covers damage to your property, even if the tree belonged to your neighbor, because insurers generally focus on where the damage occurred rather than who owned the tree. Things can change if the tree was obviously dead or hazardous and your neighbor knew about it. Either way, document everything and let the insurance companies sort out responsibility. We can remove the tree once you’re ready to move forward.
What equipment does Arbortech use for emergency tree removal?
Storm-damaged trees are rarely simple, so we bring the right equipment for each job. Our crews use cranes, bucket trucks, experienced tree climbers, and grapples to safely remove trees that are lying on roofs, hung up in other trees, or wedged in tight spaces between structures. A crane, in particular, lets us lift heavy sections off a house without adding weight or damaging the roof.
How can I tell if a storm-damaged tree is about to fall?
Warning signs include a new or worsening lean, cracked or heaved soil on one side of the root zone, a split or crack running through the trunk or a major limb union, exposed or torn roots, and broken branches hanging in the canopy (often called “hangers”). After high winds, heavy rain, or wet snow, any of these is a reason to keep people clear and call an arborist for an assessment before the next storm finishes the job.
How do I avoid storm-chaser tree companies?
After big storms, out-of-state crews and door-to-door solicitors often show up offering quick cash jobs. Before hiring anyone, ask for their arborist license number, a certificate of insurance, and a written estimate, and be wary of large upfront cash payments. Arbortech holds CT Arborist License #S-6872 and Home Improvement Contractor License #0651213, and we’re members of the Connecticut Tree Protective Association.
Do you clean up after an emergency tree removal?
Yes. Once the tree is safely off your home or out of your driveway, our crew cuts it into manageable sections, hauls away the brush and wood, and cleans the work area before leaving. If you’d like the remaining stump removed, we can grind it as part of the job or schedule it once the urgent work is done.
What areas does Arbortech serve for emergency tree work?
Arbortech is based in Coventry and provides emergency tree service across Tolland, Hartford, and Windham counties, including Andover, Ashford, Bolton, Columbia, East Hartford, Ellington, Glastonbury, Hebron, Lebanon, Manchester, Mansfield, South Windsor, Tolland, Vernon, Willimantic, Willington, Windham, and surrounding towns.
Can I reduce the chance of storm damage before it happens?
Absolutely, and it usually costs far less than an emergency removal. Regular pruning removes dead wood and reduces weight on long, heavy limbs, and cabling can support trees with weak branch unions, so they’re less likely to split in high winds. Having a licensed arborist walk your property before hurricane season is one of the best ways to catch problems early. Arbortech has served Connecticut homeowners since 2005; call 860-777-8902 to schedule a free estimate.
